Answers

How does Heidi help a team spread across timezones?

She is the teammate who is always awake: overnight jobs finish while you sleep, context transfers across the handoff gap, and the person starting their day gets a briefing on what the other half of the world did.

Distributed teams pay a context tax at every sunrise: what happened, what moved, what is blocked. Heidi's briefings turn that reconstruction into a two-minute read, per person, in their morning.
Asking works asynchronously too: the expert whose afternoon is your midnight is often unnecessary when the brain holds what they know, which is the politest form of timezone relief.

Related

Can Heidi work while I sleep?

What is Heidi's morning briefing?

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