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What is the Cortex?

The Cortex is Heidi's memory: everything your company knows, in one place, with a source and permissions on every fact. It compounds every day, and every AI you use can read from it.

The Cortex watches your systems, meetings, docs, tickets, and chats, and writes down what matters. Every fact keeps its source and its permissions. Duplicates get merged and stale facts get retired, on their own, every hour.
That is what makes it a brain instead of a search index: it does not just store, it consolidates. Every meeting makes it smarter. Every correction makes it sharper. And when people leave, what they knew stays.

Related

How does Heidi remember things?

Does Heidi hallucinate or make things up?

What happens to knowledge when an employee leaves?

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