Can Heidi track decisions and the reasoning behind them?
Yes, decisions are first-class knowledge: what was decided, when, by whom, on what reasoning, and what changed since. 'Why did we do it this way' becomes a lookup with sources instead of an archaeology dig.
Decision amnesia is one of the most expensive habits in any company: re-litigated choices, repeated dead ends, new hires relearning old lessons. A memory built from meetings and chat captures the why at the moment it exists.
The compounding effect shows in the second year: precedent becomes searchable, and 'we tried that in 2025, here is what happened' arrives in seconds, from the record.