Heidi works from meeting transcripts, for example via the Krisp integration, and remembers what matters from them: decisions, commitments, signals. Permissions carry over, and there is a hard no-surveillance rule.
Meetings are where companies decide things and then forget them. With transcripts connected, the decision from the Feb 9 eng sync is a sourced fact, findable forever, instead of folklore.
What is captured respects the room it happened in: a 1:1 stays a 1:1, and Heidi is not a monitoring tool.