Product decisions get their full context: what customers actually said, what support is seeing, what was promised, and what was decided before, and why. Signals cross team boundaries on their own.
Feature requests scattered across calls, tickets, and threads consolidate into evidence. The pricing test that reached significance shows up in your morning briefing, not in next quarter's retro.
Request-to-shipped is a Heidi workflow: one thread across every system, from the customer ask to the release.